We believe the data collected through the Poynt Smart Terminal and Poynt Platform will revolutionize how merchants run their business. We are committed to being transparent and open about how that data is used, and this document outlines our core privacy principles, how data is used, and what control merchants have over their information.
We define “your data” as 1) identifying information provided by customers, 2) non-sensitive payment data collected during a transaction, and 3) other information provided by the merchant about their business through the Poynt Platform or on the Poynt Smart Terminal.
Privacy and Data Usage Principles
- Merchants own their data
Merchants will always be able to access and download historical transactions and orders data. No more printing reports for the sake of archiving information before it is lost, or not even being able to access it.
- Merchants control how their data is used
Poynt and developer applications on the Poynt Platform are forbidden to share or sell data, unless the merchant provides permission. Merchants will also have transparency into which applications have been given access to their data.
- Data is portable across applications
For example, inventory in a POS application can be connected to an accounting application or an order-ahead system. Merchants have this ability and control which applications have access to particular pieces of data. No more being locked in to an application because the data can’t be exported.
- Security is a top priority
Poynt protects merchants and their customers by always handling sensitive payment data with state-of-the-art security and encryption standards. Importantly, no sensitive payment data is ever stored on the Smart Terminal.
- Limited data collection
Poynt is the custodian of data processed through the Poynt Platform and owns a copy of all data collected. We only collect data that can provide value to our merchants, and will never collect data purely for the sake of it.
- Use anonymized data when possible
To further protect merchants and their customers, when practical we use aggregated or anonymized data for analysis, insights and building new products for our ecosystem.
- Developers on the Poynt Platform will abide by the above principles
Only Trusted Developers who have met Poynt’s security and privacy standards will be able to handle sensitive payment data. Other developers will be able to deploy their applications in a Poynt-approved environment.